Term and Conditions

Last Updated: [Insert Date]

1. Website Use

1.1 Eligibility

By using vogutura.com, you confirm that you:

• Are at least 18 years old or have parental consent
• Have legal capacity to enter into binding contracts
• Are located in a region we serve (excluding parts of Asia and remote areas)

1.2 User Responsibilities

You agree to:

• Provide accurate account and order information
• Not use our site for unlawful purposes
• Not attempt to gain unauthorized access to our systems
• Not interfere with other customers’ shopping experience

2. Products and Services

2.1 Product Descriptions

We offer London-inspired women’s fashion including:

• Blouses & Shirts
• Dresses
• Skirts
• T-Shirts
• Tops

We make every effort to display products accurately, but colors may vary slightly due to monitor settings.

2.2 Product Availability

All items are subject to availability. If an item becomes unavailable after ordering, we’ll notify you and either:

• Offer a suitable alternative, or
• Refund the unavailable item

3. Orders and Payments

3.1 Order Process

Placing an order constitutes an offer to purchase. We reserve the right to:

• Accept or decline orders at our discretion
• Limit quantities purchased
• Correct pricing errors (even after order confirmation)

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

Payment is processed at time of order. You confirm the payment method is yours or you have authorization to use it.

3.3 Pricing

All prices are in GBP (£) and include VAT where applicable. Shipping costs are additional unless you qualify for free shipping (orders over £50).

4. Shipping and Delivery

4.1 Processing Time

Orders are processed within 1-2 business days.

4.2 Shipping Options

We offer:

• Standard Shipping (DHL/FedEx): £12.95 – Delivery within 10-15 business days after dispatch
• Free Shipping (EMS): For orders over £50 – Delivery within 15-25 business days after dispatch

Delivery times are estimates and may vary due to location and customs processing.

4.3 International Orders

You are responsible for:

• Any customs duties, taxes, or fees
• Providing accurate delivery information
• Ensuring items comply with local import regulations

5. Returns and Refunds

5.1 Return Policy

You may return most items within 15 days of delivery if:

• Items are unworn, with tags attached
• In original packaging
• Not excluded items (underwear, swimwear, pierced jewelry)

5.2 Return Process

To initiate a return:

1. Email [email protected] within 15 days with subject “Return Request – [Order Number]”
2. Include your name, order number, items, reason, and preference (refund/exchange)
3. Wait for approval and instructions (within 2 business days)
4. Ship items to: Vogutura Returns, 79 Kinnerton St, London, GB EC4X 7MJ, UK

5.3 Refunds

Refunds:

• Processed within 5 business days of receiving return
• Credited to original payment method
• Exclude original shipping costs (unless item is faulty)

5.4 Exchanges

For exchanges:

• We cover shipping for replacement item
• Processed within 2 business days of receiving return
• Subject to availability of replacement item

6. Intellectual Property

All content on vogutura.com, including:

• Text
• Images
• Logos
• Designs

are property of Vogutura and protected by copyright laws. You may not use our content without written permission.

7. Liability and Disclaimers

7.1 Product Use

Vogutura is not liable for:

• Any allergic reactions to materials
• Incorrect care of garments
• Modifications made to products after purchase

7.2 Website Operation

We strive to keep our website available but cannot guarantee uninterrupted access. We’re not liable for:

• Temporary site unavailability
• Technical issues beyond our control
• Any consequential losses from website use

7.3 Maximum Liability

Our maximum liability to you for any claim is limited to the purchase price of the relevant items.

8. Privacy

Your privacy is important to us. Please see our separate Privacy Policy for details on how we handle your personal data.

9. Changes to Terms

We may update these Terms periodically. The current version will always be posted on our website with the effective date.

10. Governing Law

These Terms are governed by English law. Any disputes will be subject to the exclusive jurisdiction of English courts.

11. Contact Us

For questions about these Terms:

Email: [email protected]
Mail: Vogutura, 79 Kinnerton St, London, GB EC4X 7MJ, UK